Excellence has been our hallmark since 1955
Hartford & Ratliff Co., Inc. was founded in 1955. as a hot water heater installation and service company. We have since grown into a full service company providing a wide range of repair and installation services for boilers, pool & spa heaters, saunas, water heaters, furnaces and A/C units. In addition, we can assist our customers with limited plumbing services and back-flow prevention. Located in Farmington, MI, we employ highly trained service technicians who share a common of goal of providing an excellent service experience!.
Our company specializes in designing, engineering, and installing complete comfort systems for owners of homes and buildings just like yours. We take special pride in the craftsmen we train and employ, in fact, you will immediately notice the attitude and integrity they bring to the job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. Though rare, if mistakes are made we will do everything in our power to correct it to your complete and absolute satisfaction, GUARANTEED.
We hold a mechanical license, boiler installers license, boiler repair license, Master Plumbing License, plumbing contractor license, and back-flow certification, all from the State of Michigan. We are fully insured and all our technicians are covered with automotive insurance, liability insurance, and workman's compensation insurance.
From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best service around. We take our responsibility extremely seriously when placing your trust in us. We will always tell you up front what your cost will be to complete the job correctly and accurately. We shall make it a point to go over any details or limitations of the proposed system that will affect your enjoyment of the end result. You will be told exactly what to expect while on the job. We back this philosophy with our exclusive written guarantee when choosing Hartford & Ratliff Co., Inc. to contract your job:
WE GUARANTEE OUR WORK FOR AN ENTIRE YEAR. IF AT ANY TIME DURING THE FIRST YEAR A PART WE PUT ON FAILS DUE TO MANUFACTURER'S DEFECT WE WILL REPLACE IT AT NO CHARGE.
We also work closely with the companies that make the equipment we install and can perform factory approved warranty service on all brands that we install.
We insist that you compare our guarantee with the limitations, fine print and exclusions other companies tend to use to back their work. Most other companies typically tend to only guarantee the functionality of the equipment--not your satisfaction with the process, or that the finished job lives up to your expectations. This is why Hartford & Ratliff Co., Inc. continues growing with more satisfied customers each and every year. Give us a call for all your service needs and see what you have been missing.
Mark Ratliff, President, and all employees, management & stockholders of Hartford & Ratliff Co., Inc.